Calgary, Canada
7675 110 Ave NW
N/A
+15879553100
I came into Infiniti Gallery and Tarek greeted me right away. He was instantly helpful, is very knowledgeable as he answered all of my questions (there were a lot) and made my experience very easy! Thank you Tarek for making me feel looked after!
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Where Industry people buy/lease a vehicle! Awesome experience!! I have been in the auto industry over 20years and the service, experience and deal My friend & colleague received from Infiniti Gallery in Calgary was so amazing, I had to lease one too! #2cardeal #amazingdealerships #whereindustrypeoplebuycars
Took my car in for service and it was absolutely the worst experience ever. Got a very big service done for my Infiniti G37 where I got all my fluids flushed and all my rotors and brakes replaced. After getting this service done my car had a very strange rattle, I take it back a few days later and come to find that the washer fluid neck was rattling because it was missing a bolt and they told me it would cost 384, I take it home and put in a bolt myself for free. After that I notice my car started losing a lot of oil to the point where it wouldn’t even start. Note that during the entire 8 years of ownership of this vehicle I have never ever had any problems and kept up to date with every single maintenance. After topping off the oil myself so the car can start I decided to take the car to a different mechanic to get it checked out. After telling them what happened they decided to go over all the services Infiniti Gallery had done to my vehicle and we come to discover that the power steering fluid was not flushed and was dark brown and the oil drain plug was damaged and not even screwed in on all the way. This service I payed upwards of 2000 and trusting someone with my vehicle to be maintained and come to find out it was done poorly. The car I drive has a lot of work done too it and has a custom exhaust and also caught them revving my vehicle as well. I would give this place 0 stars if I could. When people come in having trust in professionals of taking care of their cars that they work hard for should be taken in a serious manner.
Would just like to give a huge shout out to Ken and Ahmad for the exceptional service I recently received. They were professional, knowledgeable and patient with me. They were very honest and transparent with me, and worked hard to ensure I was happy. I absolutely love my new QX50, and would not hesitate to recommend Ken and Ahmad to any of my friends or family!
Recently, we decided it was time for a new car. After many good experiences with Infiniti, we figured we would begin looking for a new one, and began our search at Hyatt Infiniti. During the course of our search, we found a beautiful used Q60s, located at Infiniti Gallery. We placed a web query and ended up meeting Ahmad Hachem, who set us up with the test drive. We drove the car that evening, and liked it so much that we purchased it from Ahmad that night. Since then, Ahmad, and the whole team at Infiniti Gallery have provided wonderful, friendly service and gone above and beyond to make us feel like valued customers. We will definitely continue to take our Q60s to Ahmad and Infiniti Gallery for service, and would gladly recommend them to anyone. We may even be back for another Infiniti at some point! Thanks for the service and support Ahmad, looking forward to future business.
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